Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Welcome to the BADGUY FAQ page. Here, you will find answers to some of the most common questions about our brand, products, and services. If you have any additional questions, please feel free to contact us at badguy@badguyent.com.
General Questions
Q: What is BADGUY?
A: BADGUY is a clothing brand that embodies boldness, authenticity, and unapologetic self-expression. We specialize in streetwear and pop culture-inspired fashion.
Q: How can I contact BADGUY?
A: You can contact us via email at badguy@badguyent.com.
Ordering and Shipping
Q: How do I place an order?
A: You can place an order directly on our website by selecting the items you wish to purchase and following the checkout process.
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment methods.
Q: How long does it take to process my order?
A: Orders are typically processed within 1-2 business days.
Q: How can I track my order?
A: You can track your order by visiting our Track Your Order page and entering your order number.
Q: Do you ship internationally?
A: Yes, we offer international shipping. Shipping costs and delivery times may vary based on the destination.
Returns and Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please visit our Returns and Exchanges page for more details.
Q: How do I initiate a return or exchange?
A: To initiate a return or exchange, please contact our customer support team at badguy@badguyent.com with your order number and details.
BADGUY Ambassador Program
Q: How can I become a BADGUY Ambassador?
A: You can apply to become a BADGUY Ambassador by filling out our application form here. We will contact you if we decide to move forward with your application.
Q: What are the benefits of being a BADGUY Ambassador?
A: As a BADGUY Ambassador, you will represent our brand, make a 10% commission for each order referral, receive complimentary discounts on all BADGUY merchandise, and enjoy free BADGUY accessories.
Additional Information
Q: How can I stay updated on new products and promotions?
A: Follow us on Instagram @BADGUYENT and subscribe to our newsletter for the latest updates.
If you have any other questions or need further assistance, please don't hesitate to reach out to us at badguy@badguyent.com. Thank you for being a part of the BADGUY community!